Job Description

The Ffestiniog and Welsh Highland Railways are two of the UK's most popular heritage railways, located in the heart of picturesque Snowdonia. Spooner's is our main catering outlet situated on Harbour Station in Porthmadog, delivering a high level of service throughout the day. Our goal is to provide an exceptional service and experience which exceeds our customers' expectations.

We are looking for a hardworking, enthusiastic individual to lead a dedicated team of front of house staff working in Spooner's.

We can offer you:

Starting salary above National Living Wage, exact amount dependant on experience Permanent contract to start March 2026 Guaranteed minimum of 24 hours a week, up to 40 hours a week during the operating season The pro rata equivalent of 28 days paid holiday, inclusive of all bank and public holidays Enrolment into the company pension scheme after a qualifying period Opportunities for training and progression Travel benefits on the Ffestiniog and Welsh Highland Railways and staff discounts in shops and cafes.
Working mainly evenings and weekends, the successful candidate will work in the cafe and bar of this busy catering outlet, maximizing profit and improving customer service standards. You will be required to supervise a small team of Food and Beverage Assistants and lead by example working on the cafe counter or bar; and serving customers at tables as required. Candidates should have proven experience of working in a catering / hospitality environment. This is a front of house position so you must have good communication skills and a friendly disposition.

The successful candidate will thrive working in a fast-paced, busy environment. Candidates should be able to work daytime or evening shifts; and must be available to work at weekends.

Core Skills:

Hospitality experience in a Front of House role is essential Experience of bar work is desirable Leadership or supervisory experience is required Team player The ability to delegate and manage own time effectively is required Good communication skills The ability to work cleanly and tidily A basic knowledge and understanding of food and kitchen hygiene is desirable The ability to speak Welsh would be an advantage as would knowledge of the railways and their passengers; and the local area.
Applicants for this position must have the right to work in the UK.

Job Types: Full-time, Permanent

Pay: From 12.41 per hour

Expected hours: 24 - 40 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Sick pay
Work authorisation:

United Kingdom (required)
Work Location: In person