Job Description

voco Reading Hotel has a fantastic opportunity to join the team

as a

Food & Beverage Team Leader (Supervisor)

voco Reading, adjacent to Reading Select Car Leasing Stadium, our modern hotel has thoughtful touches and distinctive design, guests can take advantage and enjoy our leisure facilities with a swimming pool, sauna, steam room, and gym. The hotel invites you to enjoy the voco Life at the Atrium Bar and the brasserie-style restaurant Le Cafe.

As Food & Beverage Team Leader, you will support Head of Food & Beverage and F&B Operations Managers to ensure a guest is met with a genuine welcome and that their needs are attended to throughout their stay.

This role will give a great opportunity for a Food & Beverage Team Leader to coach and lead the food & Beverage team and play a major part in the hotel's growth and development.

The Role:

Our Food & Beverage Team Leader have a number of areas of accountability: Le Cafe Restaurant, Atrium Bar, Room Service and Conference Meeting Rooms.

Responsible for the efficient daily running of Food & Beverage team

Maintain a warm and friendly manner with each interaction, whilst ensuring efficiency during busy periods for all food & Beverage outlets

Empowers employees to provide excellent customer service.

Ensure you have exceptional knowledge about the hotel product to comfortably talk about and sell hotel offerings of F&B outlets, and meeting rooms

Action guest requests to the highest standards, always keeping the brand values in mind with each guest interaction

Within context of objectives set by manager, assign tasks, and monitor progress against performance metrics

Ensures work of team is performed consistently within expected standards

Improve processes, systems or products

Solve multiple, undefined problems that span multiple work flows

Coaching and supporting team members to develop

Steps up to leads department if and when required

The Person:

The ideal candidate will have extensive experience managing a people focused Food & Beverage team and have strong people management experience.

Minimum 2+ years working within a Food & Beverage department of a hotel in Team Leadership role

Proven track record with success at training and implementation of process and audit

Shows awareness of market trends and has the ability to implement new initiatives

Good understanding of systems to support driving results - Opera, Microsoft suite

As Food & Beverage Team Leader you will have a hands-on approach and take a proactive role with colleagues in and out of your team in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

What we offer

25,061.40 per annum + service charge 28 days holiday each year, including bank holidays (this will increase with length of service up to 33 days) Discounted international/worldwide room rates for yourself, family and friends Excellent employee recognition programmes Vast range of learning and development programmes Opportunities for promotion and transfer across the group

Most importantly, we'll give you the room to be yourself.

If you feel you are the right candidate for the role as our

Food & Beverage Team Leader (Supervisor)

,?then please click

'apply'

now!

We'd love to hear from you!

You must meet the legal requirements to work in the UK

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 25,061.00 per year

Work Location: In person