Job Description

Job Ref:

BES6401

Branch:

Caledonian Hotel Ullapool

Location:

Caledonian Hotel Ullapool, Ullapool

Salary/Benefits:

Competitive Salary

Contract type:

Contract

Hours:

Full Time

Shift pattern:

Various

Hours per week:

40/45

Posted date:

24/05/2025

Closing date:

26/06/2025

We currently have an amazing opportunity to join the team as Food Beverage Supervisor.

Bespoke Benefits... What's in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.



We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.



We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.



At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.



We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

As a Food Beverage Supervisor you will be expected to deputise for the Food Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team.



The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests.



We are looking for someone who is passionate about hospitality, reliable and willing to learn.

Duties will include:

Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards.

To empower the team to be able to handle all guest feedback positive and negative.

To ensure all service standards are maintained throughout the food and beverage operation.

Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas.

Supervising, encouraging and developing the food and beverage team.

Deputise for the Food Beverage Manager in their absence.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and 815 million of assets.



We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.



We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

About Us

Built in the early 1900s, the 83-bedroom Caledonian Hotel is one of the oldest hotels in the area. It still boasts a quiet, friendly and welcoming atmosphere and pleasant gardens.



The Hotel overlooks Ullapool's working harbour and the colourful fishing boats on Loch Broom. To the right of the hotel is the Fowler Memorial Clock - said to be the most photographed clock in the Highlands. It was first erected in 1899 in memory of Sir John Arthur Fowler (1817-1898) and his family who lived at Braemore House near Corrieshalloch Gorge. However, to help reduce traffic congestion, it was moved to its new home in West Argyle Street in the 1960s.



Thanks to its central location in the town of Ullapool and modern comforts, The Caledonian Hotel is perfect for both the business and leisure traveller.



Ullapool is the main port of the Outer Hebrides and offers good road links to various spectacular highland locations, including Loch Maree, Lochinver, Gairloch, Corrieshalloch Gorge and Inverewe Gardens, where visitors can enjoy the many tropical and exotic shrubs and trees that grow there.



The capital of the Highlands, Inverness is under two hours away, providing ample opportunity for shopping trips.

We truly believe our people are our biggest asset and to reflect that we offer:

Market leading Rates of Pay Anniversary Bonus Flexible Shifts, full and part time to fit around other commitments 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year Full Training and Supervision Given Opportunity to gain recognised qualifications to help you progress Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences Introduce a Friend Scheme worth 600 + Anniversary weekend stay for you or to give as a gift to family or close friends Access to complimentary Mental Health Wellbeing services Discounted Bespoke Hotel Stays, for you, your family and friends 50% off all Food Beverage during Bespoke Hotel Stays A range of local in-house benefits * many more!