Job Description

Food & Beverage Team Leader- The Bobbin
About NOW Group
NOW Group is a social enterprise committed to supporting people with learning difficulties and autism into sustainable employment and meaningful lives. We deliver a range of services including training, employment support, and social enterprise initiatives across the Island of Ireland.
The Role
Bring your love of food and great service to our cafe and use that passion to not only make sure our cafe is presented to our high standards, and that we give the highest quality of service that we are recognised for, but also share that passion for excellence with our participants.
Using your knowledge of food safety and allergens, you will make sure that the site meets our high standards and that all paperwork is complete to ensure our customers, participants and team stay safe.
With your keen eye for detail, you will make sure that all food leaving the kitchen meets our brand and quality standards.
Because you understand business too, you will help us make this business profitable, you will support the management team in achieving our financial targets; sales, gross profit and control of labour.
You are a people person, you lead by example, you manage a tight ship with a drive for results. You will support your team to ensure they share this vision too.
We want to be the best, and we want to have the best team. Your development is as important to us as it is you. We have some training that you will need to complete, but we are also keen to support in any other training that may support you in your development.
What We Offer
At NOW Group, we value and invest in our team. As part of our organisation, you'll benefit from:
Generous Leave: 25 days annual leave plus 11 statutory days (pro-rata).
Health Cash Plan: Available after successful probation.
Wellbeing Support: Confidential staff counselling and financial advisory services.
Pension Scheme: 5% employer contribution.
Flexible Work Initiatives: Including the Bike-to-Work scheme, holiday purchase options, and more.
About the role
Additional Information
NOW Group is committed to fair recruitment practices. Policies on safeguarding, recruitment of ex-offenders, and data protection are available upon request.
About the company
NOW Group are an award-winning social enterprise who deliver services across Ireland supporting people with learning difficulties, autism and neurodiverse conditions into jobs with a future.
We are passionate about changing lives and our priority is on outcomes and impact for individuals, their families and communities who are the most disadvantaged. We support participants to have better health, a better education and a brighter future. Our services are continually evolving as a result of co-design, participant feedback and project learning.
Required Criteria

• 1. Experience working at a supervisory level in a catering/hospitality environment.
• 2. An understanding of Health and Safety procedures including COSHH and HACCP
• 3. Experience of providing excellent customer service.
• 4. Experience of cash handling, stock and portion control and meeting GP targets.
• 6. Ability to work weekends and evenings.

Desired Criteria

• 1. A supervisory qualification.
• 2. Level 2 qualification in Catering and Hospitality.
• 3. Customer Care qualification.
• 4. Essential Food Hygiene Certificate.
• 5. Barista experience.
• 6. Experience of working with adults with learning difficulties.

Skills you'll need

Skills Required