Job Description

Job Title: Kiosk Supervisor

Overview:

We are seeking a motivated and reliable individual to join our sushi kiosk team as a

Supervisor / Team Leader

. The ideal candidate should have previous experience in a food retail, hospitality, or supervisory role, with strong people skills and the ability to lead a small team in a fast-paced environment. Sushi or food preparation knowledge is an advantage, but full training will be provided.

Responsibilities:

Team Leadership

-Supervise, motivate, and support kiosk staff during shifts.

-Lead by example to ensure excellent teamwork and productivity.

-Assist with training new team members.

Operations

-Oversee the smooth running of the kiosk on a day-to-day basis.

-Support with stock management, deliveries, and correct storage of ingredients.

-Ensure food safety, hygiene, and health & safety standards are always followed.

Customer Service

-Deliver excellent service to all customers, ensuring a positive experience.

-Handle customer queries or complaints professionally.

-Support the team in maintaining kiosk cleanliness and presentation.

Sales & Performance

-Support the kiosk manager in achieving sales targets.

-Monitor portion control and waste reduction.

-Upsell and promote products where possible.

Qualifications & Skills:

-1-2 years Previous experience in a supervisor, team leader, or senior team member role (food retail or hospitality preferred).

-1-2 years Knowledge of food safety and hygiene (training provided if needed).

-Strong leadership and communication skills.

-Good organisational and multitasking abilities.

-Ability to work in a fast-paced environment and remain calm under pressure.

-Enthusiastic, reliable, and customer-focused.

Benefits:

Competitive pay (based on experience).

Opportunities for development and career progression.

Employee discounts.

Supportive and friendly team environment.

Salary:

12.50-13 (based on experience)

Expected Hours:

30-35 per week

Schedule:

6-10 hour shifts

Day shifts, including weekends

Must be able to commute to our sites across South East Kent (Dover, Folkestone, Ashford)

Work Location: In person

Job Type:

Full-time, Permanent

Job Types: Full-time, Permanent

Ability to commute/relocate:

Dover CT16: reliably commute or plan to relocate before starting work (required)
Application question(s):

Ability to Relocate to South East Kent?
Experience:

Sushi: 1 year (preferred) Chef: 2 years (required) Kitchen management: 2 years (required)
Work Location: In person