Job Description

Title

- Food Manager

Hours

- 45 per week

Location

- Glasgow, Scotland

Overview

This new and exciting role requires an experienced and innovative Manager with previous experience in the hospitality sector.

The Food Manager would be at the heart of operations, working with other Senior staff members to develop and implement new menus.

We are responsible for providing outstanding customer service, ensuring our customers shopping needs are exceeded and building lasting relationships. Our ultimate goal is to always ensure our customers are provided with a world class shopping experience and continue to grow at an exceptional rate.

This store has solid operations execution with a very customer focused team. This store is relatively busy so the ideal candidate must be able to work in a fast paced environment and be productive with fantastic time management.

Main Responsibilities

Induction and training/development of employees in line with the brand's training requirements - you will lead by example!

Creating and managing the staff schedule

Checking in deliveries, order matching

Prepare required paperwork in relation to stock and sales

Manage cash balances and minimising wastage

Ensure 100% compliance in accordance to all food, health and safety and council guidelines

Perform weekly inventory take and reports

Analyse the Weekly Sales & Inventory Report to improve the business

Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation

Ensure safety procedures are followed to prevent injury

Provide a safe work environment for employees and customers

Promote and encourage a high level of customer service amongst employees

Interviewing new candidates for various roles

Handle unresolved and/or escalated customer complaints

Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

About you:

- Management experience in fast-paced hospitality environment

- Using your own initiative

- A role model to your team through your leadership skills

- A passion for providing the highest level of customer experience

- Driven to achieve business goals in an efficient and effective manner

- Able to analyse figures and execute plans accordingly

- A positive and dynamic attitude in order to constantly progress

- A can do attitude with the ability to present ideas to the wider organisation

Job Types: Full-time, Permanent

Pay: From 29,000.00 per year

Benefits:

Employee discount
Schedule:

Weekend availability
Experience:

Food management: 2 years (required)
Work Location: On the road