Job Description

To deliver high standards of catering and cleaning services across designated areas, ensuring excellent customer service, compliance with Health & Safety and Food Safety procedures, and adherence to the Service Level Agreement (SLA).
Key Responsibilities:
Carry out catering and cleaning tasks efficiently, including daily, weekly, quarterly, and annual duties.
Maintain a high standard of cleanliness in kitchens, catering stations, stores, and equipment.
Use cleaning equipment, materials, and chemicals safely following correct training.
Report any maintenance, equipment faults, or hazards immediately.
Ensure appropriate safety signage is displayed at all times.
Maintain personal hygiene and wear provided uniform and PPE correctly.
Receive, check, and store deliveries following stock rotation procedures (FIFO).
Replenish catering stations (tea, coffee, milk, sugar) and operate tills as trained, including cash handling.
Follow profit protection procedures.
Participate in training and maintain knowledge of Health & Safety, Food Safety, COSHH, HACCP, and site procedures.
Handle customer complaints professionally and report to the Cafe Supervisor.
Assist with reception, mail, furniture movement, and miscellaneous tasks as required.
Be flexible to cover additional hours due to holiday or sickness.
Complete relevant paperwork and secure working areas at the end of the day.
Please note: This is not an exhaustive list; additional responsibilities may be required.
What We're Looking For:
Essential:
Adherence to Health & Safety and Quality procedures at all times.
Ability to identify task standards and complete work to required outcomes.
Team player with willingness to support colleagues in achieving goals.
Desirable:
Ability to work independently and use initiative.
Previous experience in catering, cleaning, or facilities support.
What we offer:
Workingwith Sodexo is more than a job; it's a chance to be part of somethinggreater. You'll belong in a company and team that values youfor you; you'll act with purpose and have an impact through your everydayactions; and you'll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of somethinggreater? Apply today!
Attached documents
Salary 12.21 Per hour
Frequency Hourly
Job Reference SDX/TP/1117004/149278
Contract Type Permanent - Full Time
Closing Date 29 October, 2025
Job Category Catering Staff
Business Unit UK Government - Frontline
Location Birmingham, United Kingdom
No. of positions 1
Posted on 15 October, 2025

Skills Required