Job Description

About the Role
Join our friendly cafe team and help deliver a welcoming experience for every customer. Working closely with the Cafe's Manager and colleagues, you will support the smooth running of our catering service across the University estate. Your role will be varied and hands-on: setting up and clearing service areas, assisting with simple food preparation, serving food and drinks, operating tills, restocking supplies, and maintaining cleanliness behind the scenes.
One of the best perks? You will work Monday to Friday, with occasional weekend work required, so most evenings and weekends are still free for family, friends, or personal time.
Key Responsibilities

• Provide excellent customer service with a friendly, professional approach.
• Assist with hospitality services for departmental events, including setup and clear down.
• Follow opening and closing procedures to ensure smooth service.
• Serve food and beverages efficiently, process payments accurately, and maintain service flow.
• Monitor stock levels, rotate stock, and check deliveries against invoices.
• Maintain high standards of cleanliness and follow all Health & Safety and Food Hygiene regulations.
• Support basic food preparation and help train new or temporary staff.

About You
You are reliable, approachable, and thrive in a fast-paced environment. Whether preparing food, serving customers, or keeping things spotless, you take pride in doing things well. Great customer service comes naturally to you, and you are always ready to lend a hand with a smile.
Essential Skills and Experience

• Strong customer service skills
• Professional and friendly attitude
• Ability to work independently and as part of a team
• Good organisational and time management skills
• Attention to detail and ability to multitask under pressure
• Comfortable with lifting/moving stock

Benefits of working at the University of Cambridge include:

• Competitive pay with automatic annual cost of living increases and service-related progression.
• Generous annual leave entitlement, helping you maintain a healthy work-life balance.
• Family-friendly policies, including enhanced maternity, adoption, and shared parental leave, plus access to workplace nurseries.
• Excellent pension scheme with a generous employer contribution through auto-enrolment.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please email Estates Division on
Please quote reference XM48428 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Further information

Skills Required