Job Description

• Part time
• 16 hours per week
• Monday - Thursday 16:00- 20:00
• 12.60 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package

Food Service Assistant
Dumbarton G82 2SS
About the Role
We are currently recruiting a Food Service Assistant to join our catering team at Dumbarton G82 2SS. This is a customer-facing role where you will play a key part in delivering high-quality food and beverage services while maintaining excellent standards of cleanliness, safety, and customer care.
Purpose of the Role
To provide excellent customer service through the preparation, presentation, and service of food and beverages, ensuring client and customer satisfaction at all times.
Key Responsibilities

• Assist with food preparation, presentation, and service in line with company standards
• Provide a friendly, efficient, and professional service to customers
• Maintain a clean, hygienic, and safe working environment
• Serve customers during service periods and operate the till accurately
• Complete sales records, temperature checks, and delivery checks
• Prepare and deliver hospitality services as required
• Clean all catering areas, equipment, and utensils in line with cleaning schedules
• Refill and clean vending machines where applicable
• Set up service counters and ensure adequate stock levels throughout service
• Report customer feedback, incidents, or issues promptly
• Support special events and functions, including occasional work outside normal hours
• Undertake training and comply with all health, safety, food hygiene, and allergen regulations
• Provide cover in other areas during holidays or busy periods

What We're Looking For

• Previous experience in food handling or catering (desirable)
• Strong customer service and communication skills
• Ability to follow food safety, health & safety, and hygiene standards
• A positive, reliable, and flexible approach to work
• High standards of personal hygiene and presentation
• Ability to work well as part of a team

Key Focus Areas

• Customer and client satisfaction
• Food safety and allergen awareness
• Health & Safety compliance
• Teamwork and continuous improvement

What We Offer

• A supportive team environment
• Training and development opportunities
• The chance to work with a leading global service provider

If you are passionate about customer service and take pride in delivering quality food services, we would love to hear from you.
Why Sodexo?:
Working with Sodexo is more than a job; it's a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

Skills Required