Job Description

Posting End Date: August 10, 2023

Join John Lewis or Waitrose today

If you\'ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you\'ll know there\'s something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we\'re the success we are. They\'re our secret sauce; the opportunity for us to differentiate.

Job Summary: Brownsea Castle. Our Place by the Sea. A short ferry trip brings you to our island getaway across beautiful Poole Harbour.

Our Food Service Assistants work as part of the hotel team to deliver a first rate guest experience through a focus on the delivery of market leading customer service.

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Brownsea Castle, it\xe2\x80\x99s our place by the sea, our island getaway across beautiful Poole Harbour offering an escape, history and nature to our guests. Guests stay in the amazing Tudor castle set in 17 acres of private grounds on the National Trust and the Dorset Wildlife Trust run island, surrounded by stunning Italian gardens with a private beach offering relaxation and beautiful nature walks where you might be able to spot the native deer and red squirrels.

If you are looking for a hotel with a difference, this could be it. You\xe2\x80\x99ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience possible. What is different about our guests though, is that they are Partners, their friends and family. As co-owners in the business, you\xe2\x80\x99ll see this difference in the way your teammates and you approach your job and carry out your responsibilities.

With all of the island to explore or using any of the facilities on offer; a croquet lawn, children\'s play area, badminton, football, cricket, fishing, archery and frisbee golf you can guarantee that our guests will be hungry and looking to recharge with the fantastic food offering we give them.

• We are looking for a Full time and Part Time
• Part Time - 5 days a week 10:30-16:00 to include alternate weekend working
• Full Time - Varied hours of work across seven days to include early starts, late finishes, evenings and weekends
• Free staff boat service from Sandbanks

Duties and Responsibilities:
To add value to the efficient and profitable running of your hotel in order to achieve your business and personal objectives along with those of your team and the hotel.

Working as part of a team to deliver excellent customer service to all customers. Being flexible to work in different areas and adhere to health and safety requirements at all times.

Job Requirements:
The role requires an individual who has good organisational skills, can prioritise and is able to deliver customer service to a high standard. You must enjoy interaction with customers and love working with good food/drinks, whilst remaining calm under pressure.

Desirable experience skills and qualifications:
Food Hygiene Level 2 Health and Safety Level 2

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Pay Range: \xc2\xa320,550.00 up to \xc2\xa323,000.00 Annual

Scheduled Weekly hours: 37.5

Worker Type: Permanent Partner

Job Level: Partnership Level 10

Hours of Work: Part Time - 5 days a week 10:30-16:00 to include alternate weekend working. Full Time - Varied hours of work across seven days to include early starts, late finishes, evenings and weekends.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you\'re at your best when you\'re free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It\'s why we\'ve set our own aim to become the UK\xe2\x80\x99s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it\'s integral in our mission to build a happier world. \xf0\x9f\x8c\x8d \xf0\x9f\x92\x9a

We welcome applications from everyone interested in working for us. And, once you\'re a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership .

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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John Lewis Partnership