Job Description

Joining the Food Services Team at the National Memorial Arboretum on a casual basis means being part of a warm, welcoming environment where delivering excellent service plays a key part in the visitor experience. As a Food Service Assistant, you'll support a variety of catering operations across our busy Restaurant, Coffee Shop, Aspects Events Centre and occasional 'pop-up' food outlets within the Arboretum grounds. This flexible, hands-on role is ideal for someone who enjoys working with people, takes pride in high standards and is looking for varied shifts in a truly unique setting.
The Arboretum is the UK's dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It's made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You'll be involved in the preparation, presentation and service of food and drinks, maintaining a clean and organised environment, and ensuring that every visitor receives a warm and efficient experience. Whether you're supporting large-scale events, assisting with daily visitor catering, or helping out at one of our outdoor food stands, you'll bring a friendly, can-do attitude and a willingness to get stuck in. The role also includes promoting food and beverage sales and supporting with basic stock duties, so an eye for detail and great customer service skills are essential.
We're looking for someone with experience in a similar food service or hospitality role who understands the importance of food safety and health and safety procedures. Additional training in areas like food hygiene, first aid, or manual handling would be great, though not essential. You'll need to be confident engaging with a wide range of people and comfortable working both independently and as part of a team. Knowledge of stock control or supply processes would also be beneficial.
Above all, we want someone who reflects the values of the Arboretum and takes pride in playing a part in our mission to provide a place of remembrance, reflection and celebration. With flexible hours, weekend and evening work, and the chance to work across different areas of the site, this is a fantastic opportunity to gain varied experience while supporting a meaningful cause.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
Employee benefits include -

• Employee Assistance Programme (EAP)
• Pension scheme subject to eligibility
• You are entitled to 28 days' holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
• Annual leave should be used in the year it is accrued.
• Uniform will be provided (where applicable).

About the National Memorial Arboretum
The Arboretum is the UK's leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place - a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
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