Job Description

Foodbank Liaison Officer

Where: Based in Cromer but mostly in the community across North Norfolk

Overview of the role:

This role involves liaising with local communities, groups and rural villages to increase accessibility and knowledge of the food bank centres in line with its strategic goals as well as promoting the culture and values of the Trussell Trust. You will report to the Foodbank Manager.

Key tasks

Create connections with local organisations, charities, schools and referral agencies

Attend monthly district council hub meetings and other community meetings

Communicate in an objective and informed manner with local community groups

Organising outreach events within local communities

Lead and attend 'informational talks' for community-based groups with support from foodbank staff

Attend external events in designated areas as an ambassador of the foodbank

Liaise with media outlets

To work in the office with the Foodbank Manager supporting operations when appropriate

Create content for social media and newsletters

About you

Excellent communication skills

Empathy

Good organisational skills

An aptitude for public speaking

The ability to connect to the local community

Microsoft Office skills

Must have own transport

Occasional evening and weekend work

Impact of your role

Maximising donations to the food bank

Expanding the reach of the food bank

Building links within the local community

Training

Induction training

IT training as required

H&S, Manual Handling, First Aid and Safeguarding as appropriate

Salary:

17,000 p.a. Eligible for standard auto enrolment in the NEST pension scheme

Annual Leave:

23 days per year, inclusive of 8 bank and public holidays

North Norfolk Foodbank is a charity founded on Christian principles. Not every member of the team is a Christian, but we all subscribe to the same values.

CONFIDENTIALITY

Any information, relating to people using the service, acquired in the course of duty must be treated in the strictest confidence and must be discussed only within the confines of the work setting and with the appropriate members of staff and volunteers.

Any information relating to staff or volunteers acquired in the course of duty must be treated in the strictest confidence and discussed only with the Foodbank Manager or a Trustee.

To apply please include covering letter and CV

Job Type: Part-time

Pay: 17,000.00 per year

Expected hours: 18.75 per week

Benefits:

On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Cromer NR27 9JG: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Cromer NR27 9JG

Application deadline: 08/08/2025
Reference ID: Liaison1