Job Description

Be part of our journey...
Location: St Mary's Stadium
Hours: Part Time (22.5 hours per week)
Contract Type: Permanent
Criminal Record Check: Enhanced with Child's Barred list
What is the role?
You will be conducting administrative duties for the FUK & International Football Programmes department aiding operational compliance and providing excellent customer service. You will have a particular focus on managing phone and email enquiries and maintaining the booking system, whilst also supporting coach & staff administrative duties across the team.
We are happy for this role to work alongside some of our football coaching roles too, for the right candidate, including our Casual Football & Sports Development Coach.
What will you be doing?
You will be coordinating all new coach recruitment administrative tasks, ensuring our football coaches are safely recruited, aligning to SFC compliance and regulatory standards and keeping relevant staff members up to date with the process.
You will also ensure all coach compliance checks and certifications are registered, tracked and actioned, ensuring all coaches' expiring qualifications are renewed before expiry dates and the relevant certifications are tracked and registered.
You will be responsible for adding all new Football Development courses to the booking system, maintaining information including liaising with the Football Development Officers to ensure courses and events are planned and advertised in a timely manner.
Other responsibilities include supporting the Football Development Officers with administrative duties in their relevant delivery lines, answering phones, ensuring a professional and positive approach, assisting with the customer queries, assessing current procedures and looking to improve efficiency where possible.
Is this you?
We are looking for someone with a proven track record in a previous administrative role, within a dynamic and fast paced office environment and has experience working with people on the phone and/or face to face in a service-related role.
If you have the ability to undertake a diverse range of administrative tasks efficiently and accurately, we want to hear from you!
How this benefits you...
If you are successful, you can look forward to a healthy benefits package.Access to x1 free match tickets for every home league game Access to our staff Health & Wellbeing initiatives (Mental & Physical Health). Discounted Southampton Football Club merchandise. 25 days holiday per year excluding bank holidays plus your birthday off each year. Contributory Pension Scheme. Worldwide Travel Insurance for you and your family. Learning & Development opportunities - supporting you to develop your potential and achieve in your career. Free onsite parking. Cycle to Work Scheme. Collaborative & inclusive working culture.


The closing date for this role is the 17th August 2025.We reserve the right to close this vacancy early, if a high volume of applicants are received.