Job Description

Your Aramark journey starts here

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Senior Franchise Lead - Subway & Starbucks

Location: Hatfield, AL10 9AB (University of Hertfordshire)

Salary: 32,000 per year

Contract: Full-time, permanent

Are you ready to lead two globally recognised brands in a dynamic campus setting?

We're looking for a Senior Franchise Lead to manage our Subway and PTS Starbucks outlets at the University of Hertfordshire. This is a fantastic opportunity for a motivated and experienced hospitality leader to take the reins of a busy, hands-on operation.

About the Role

As the Senior Franchise Lead, you'll take full responsibility for the day-to-day running of both outlets. You'll manage a team of 8 staff, driving high service standards, ensuring operational efficiency, and delivering great experiences to students, staff, and visitors.

This is a hands-on management role requiring strong leadership, attention to detail, and a passion for hospitality.

Key Responsibilities

Oversee all operations across Subway and PTS Starbucks on campus Lead, support, and develop a team of approximately 8 staff Manage rotas, stock levels, budgets, and health & safety compliance Ensure brand standards are maintained and exceeded Drive performance and continuous improvement Deliver excellent customer service across both sites

What We're Looking For

Minimum 1 year of management experience in hospitality or a related sector Strong team leadership and staff development skills Experience in food and beverage operations Excellent organisational and communication abilities A proactive, flexible, and hands-on approach Brand experience (e.g., Subway, Starbucks, or other franchises) is desirable

Perks of the Job

Competitive 32,000 salary Full-time, stable position within a thriving university setting Perkbox access - hundreds of lifestyle discounts via the app Discounted meals while on duty Opportunity to make a real impact on the student and staff experience

About Aramark

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Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -- a new challenge, a sense of belonging, or just a great place to work -- our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com


All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.