Job Description

Chelsea Heritage Limited is a Freehold/ Long Leasehold acquisition and property management service, specialising in leaseholder coordination across a national portfolio .

We are looking for a highly organised, experienced property administrator to join our team.

You will have excellent communication skills, can work independently and have an ownership over your portfolio and tasks with strong attention to detail.

Strong candidates will be confident over email & telephone, with an ability to build rapport and maintain professional relationships.

The Role:

Assisting the other team members with compliance support for the entire group. Reconciliation of invoices and banking for leaseholders. Performing outbound & inbound calls, dealing with queries and administration requests. Day to day reconciliation of clients account and property management portfolio. Processing, approving and drafting invoices for the entire group. Facilitating payments/invoices to landlords, management services and contractors. Collection and chasing ground rents. Creating necessary notices and proactively informing of upcoming statements & invoices. Annual/ Bi-annual budgeting and records of payment against service charge collection. Frequent email communication with leaseholders regarding works, rent and inquires. Logging and actioning leaseholder requests, with transparent email communication and proactivity. Procuring contractor quotes for property work to submit to the group for approval. (Some site visits to the property may be required)

The Person:

Previous experience working in an administrative role is

essential

Reconciliation/invoice experience within the property sector is

desirable

Experience with Zoho invoicing and Zoho CRM is

desirable

Self-motivated, well organised and an ability to use initiative Problem solving skills Strong interpersonal communication through a variety of mediums
Job Types: Full-time, Part-time

Pay: From 25,000.00 per year

Application question(s):

Are you located in Luton? Although ad hoc and not a frequent expectation of the role, are you willing to perform site visits of the freehold property?
Experience:

Administrative : 2 years (preferred)
Work Location: In person