Job Description

Freight Business Development Manager

West Bromwich (with UK travel as required)

Commercial Director / Managing Director

Role Purpose

The Freight Business Development Manager will be responsible for

driving new business growth

across freight forwarding, bonded warehousing, and excise-related logistics services. The role focuses on identifying new customers, developing long-term commercial relationships, and increasing revenue within HMRC-regulated environments, including bonded and duty-suspended movements.

Key Responsibilities

Business Development & Sales

Identify, target, and secure

new freight opportunities

Develop opportunities across: Import & export freight (road, sea, air where applicable) Bonded warehousing Excise movements (alcohol and other duty-suspended goods) Build and manage a

strong sales pipeline

from lead generation to contract close Prepare and negotiate commercial proposals, pricing, and service agreements Meet or exceed agreed revenue and margin targets

Customer Relationship Management

Act as the commercial point of contact for new and key customers Develop long-term partnerships through regular engagement and reviews Work closely with operations to ensure customer expectations are met Identify upsell and cross-sell opportunities within existing accounts

Market & Commercial Insight

Monitor market trends in freight, bonded warehousing, and excise logistics Identify competitor activity and emerging opportunities Provide commercial input into service development and pricing strategies

Internal Collaboration & Compliance

Work closely with: Operations Customs & excise compliance teams Finance and senior management Ensure all sales activity aligns with: HMRC regulations Excise warehouse approvals Internal compliance procedures Support onboarding of new customers, ensuring compliance requirements are met from day one

Key Skills & ExperienceEssential

Proven experience in

freight forwarding or logistics business development

Strong understanding of: Freight operations (road, sea, air) UK import/export processes Track record of winning new business and managing commercial relationships Excellent communication, negotiation, and presentation skills Ability to work independently and manage a sales pipeline
Desirable

Experience with

bonded warehousing

and/or

excise-controlled goods

Knowledge of HMRC customs and excise environments Existing network within freight, drinks, or FMCG sectors Experience selling value-added logistics services
Personal Attributes

Commercially driven and results-focused Confident dealing with senior stakeholders Resilient and self-motivated Detail-oriented with an understanding of regulated environments Professional and credible representative of the business
Key Performance Indicators (KPIs)

New business revenue generated Gross margin performance Number and quality of new customer wins Pipeline value and conversion rate Customer retention and growth
Package (indicative - adjust as required)

Competitive base salary Performance-related bonus/commission Company car or car allowance (if applicable) Pension and standard company benefits
Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Company events On-site parking Referral programme
Work Location: In person