Job Description

About Us

James Wilby Logistics is a proudly independent specialist haulier, delivering safe, reliable and sustainable transport across the UK. Following a successful management buyout, we're entering an exciting new chapter with fresh investment, new ideas and a clear vision for growth.

We're not just moving goods we're driving progress. If you want to grow, make an impact and be part of a company going places, you'll feel right at home here. With a long-standing heritage, a modern Euro 6 fleet and FORS Gold standards, we're a trusted name in haulage and palletised freight.

Role Overview

The role is a hands-on Freight Forwarder position for someone who can hit the ground running from day one. We are looking for a proven freight professional with extensive industry experience who can set up, manage, and grow their own desk independently. As part of our plans to grow and strengthen our logistics team, you will be trusted to run end-to-end freight operations, manage customer relationships, negotiate rates, and deliver results with minimal oversight.

Working Hours

Monday to Friday Days; 8am - 4pm / 9am - 6pm

Essential Experience

Manage end-to-end freight movements from booking to final delivery Run and develop your own freight desk, handling shipments independently and efficiently. Liaise daily with customers, carriers, overseas agents, and suppliers. Negotiate rates and secure competitive freight solutions. Prepare, check, and process all shipping documentation. Track shipments proactively and resolve delays or issues without escalation. Ensure compliance with customs, trade, and transport regulations. Provide regular updates and high-level customer service to clients. Maintain accurate records within freight management systems. Identify opportunities to improve processes and support the growth of the logistics team. Strong Communication skills to collaborate with teams and stakeholders effectively. Problem-solving and analytical skills to optimise transportation operations. Previous experience in the logistics or transportation industry. Experience preparing quotations and understanding costs involved in performing a contract. Strong IT skills and knowledge of Transport Management Systems such as Vigo, TachoMaster, FleetCheck, Matrix Telematics.

Nice to Have!

Knowledge of processes and procedures including fleet utilisation, fleet compliance and safety regulations. Knowledge of the working time directive and driver regulations Knowledge of regulatory standards and compliance in transportation operations

What's in It for You?

A high level of autonomy and trust to run your own desk The opportunity to make the role your own and influence how the function operates A key position within a growing logistics team with long-term development opportunities Competitive salary package based on experience Supportive management with minimal micromanagement

Benefits

20 days plus public holidays, plus one additional day for your birthday One additional holiday day awarded after the completion of the first financial year and for each subsequent year of service (capped at 31 days annual leave). Life assurance Smart Health wellbeing services Birthday holiday Employee of the Quarter Scheme and Employee Referral Scheme.
To apply please submit your CV today!

Job Types: Full-time, Permanent

Benefits:

Additional leave Company events Company pension On-site parking
Work Location: In person