Front Counter Station Assistant Job in North Wales Police

Front Counter Station Assistant

Prestatyn, WLS, GB, United Kingdom

https://www.mncjobs.co.uk/company/north-wales-police

Apply Now

Job Description

Force
North Wales Police
Role Type
Police Staff
Business Area
Local Policing Services
Department
LPS Front Counter
Location
Prestatyn Police Station
Grade
Scale 5
Salary
30,332 - 32,611
Allowances
Weekend Working
Weekend Working Shift Percentage
9.5%
Agile Working
Fixed - this role can only be performed from a specific location.
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Temporary
Temporary Contract End Date
31 March 2027
Level of Welsh language ability required?
4
Closing Date
08/01/2026, 12:00

Job Advert Description

Front Counter Station Assistant

OVERALL PURPOSE OF JOB:

To maintain an effective Reception Service and Enquiry Counter at relevant Police Station(s). To deal with general enquiries from the public, made personally by telephone or Email. To maintain secure control of entry to and exit from the building.

MINIMUM CRITERIA FOR THE ROLE:

The role requires applicants who can demonstrate (with evidence) skills in the following areas:

NVQ level 3 or equivalent qualification in Business Administration/Customer Care and/or an equivalent amount of proven experience of dealing with members or the public/other agencies that incorporates communication via the telephone and face to face. The use of information technology to an intermediate level that includes inputting/typing skills and working knowledge of Microsoft Office applications. Clerical/administrative experience to include the recording and cross-referencing of information and thereafter following Force Procedures. The applicant must hold a Current Driving Licence and must be able to travel force wide as this post is peripatetic