Job Description

Job Title: Front Desk Receptionist / Clinic Administrator

Location:

Dr. Nancy London Aesthetics Clinic and Training Academy, Cardiff

Salary:

12.21 - 14 per hour

Job Type:

Part-time, Freelance

Expected Hours:

16-24 hours per week

Expected Start Date:

15/9/2025

About Us

Dr. Nancy London Aesthetics Clinic and Training Academy, established over five years ago, is a HIW (CQC) registered clinic offering a wide range of injectable and non-surgical treatments. With clients from Cardiff and near by places, we are proud to be a trusted destination for aesthetic treatments and advanced practitioner training. Our mission is to deliver safe, ethical, and effective treatments while offering a premium client experience.



We are seeking an experienced and motivated

Front Desk Receptionist / Clinic Administrator

to join our growing team. This is a client-facing role ideal for someone with prior experience in beauty/aesthetic clinics who is confident managing bookings, supporting doctors and therapists, handling stock, and engaging clients professionally.

Key Responsibilities

Manage front desk operations: client bookings, scheduling, payments, and daily clinic coordination. Provide excellent customer service and client communication both in-person and via phone/email. Assist in treatment sales by explaining services and recommending packages. Support clinic operations including stock management, ordering supplies, and maintaining records. Assist with admin tasks, documentation, and compliance checks. Contribute to social media management: posting updates, replying to client queries, and maintaining online engagement.
Requirements

Minimum 2 years' experience working in a

beauty or aesthetics clinic

in a front desk/admin role. Strong communication and interpersonal skills with a client-focused approach. Confident in selling treatments, packages, and managing client relationships. Organised, detail-oriented, and proactive in problem-solving. Comfortable with digital booking systems and social media platforms.
Benefits

Flexible working hours (2-3 days per week initially, with potential increase). Competitive hourly pay + commission on sales. Performance bonus. Opportunities for career growth in a dynamic aesthetic clinic. Employee discounts on treatments.
How to Apply

If you are an enthusiastic and experienced receptionist/administrator with a passion for aesthetics and client care, we'd love to hear from you. Please send your

CV and cover letter

to

clinics.drnancy@gmail.com

.

Job Type: Part-time

Pay: 12.21-14.00 per hour

Benefits:

Employee discount
Experience:

Clinic Administrator: 2 years (required)
Licence/Certification:

Sales and Marketting Experience (required)
Work Location: In person