Job Description

Description

Sandwell College is delighted to announce an opportunity to join our team as a Front of House and Admin Support staff member. We are looking for a dedicated individual to work on an hourly basis until the end of the academic year (June 2026). If you're ready to contribute to a vibrant, collaborative environment and make a positive impact at Sandwell College, we would love to hear from you.

Key Responsibilities

This role involves delivering exceptional customer service by warmly greeting and assisting visitors, students, and staff. You will manage building access and support switchboard operations. Responsibilities include handling financial transactions, assisting with event planning and promotions, and supporting the enrolment process. Additionally, you will maintain accurate records of student interactions, inquiries, and feedback, track attendance, and ensure the efficient functioning of administrative tasks within the department.

Skills, Knowledge and Expertise

We are seeking a motivated individual with strong communication skills, who can multitask and prioritise effectively in a busy environment. Experience in basic IT tools, such as Microsoft Office, is required. Flexibility and a collaborative team mindset are essential for success in this role, as you will be supporting a variety of administrative and customer service tasks. A genuine interest in education and a willingness to learn are also crucial for thriving in this fast-paced, dynamic position.

Benefits

? Top-Tier Salaries - We offer sector-leading pay with some of the most competitive salaries around



Unbeatable Time Off - Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas - because work-life balance is essential



Fast-Track Your Career - Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed



Cycle to Work Scheme - A healthier, greener, and more cost-effective way to commute



? Exclusive Discounts on Onsite Services - Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more


Fitness Perks - Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best



Generous Pension Contributions - We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles



Retail & Travel Discounts - Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount



Free Will Writing - We've got your back with professional support for your future planning



Free Flu Vaccine - Stay healthy and protected at no cost to you



Wellbeing Support - Access confidential counselling services and wellness platforms to support your mental and emotional health



We Celebrate You! - We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.

About Sandwell College

Sandwell Family of Colleges is a group of educational institutions located in the West Midlands region of England, offering a diverse range of courses and programs to cater to various interests and career aspirations. The family comprises of Sandwell College, Cadbury Sixth Form College, Central St Michael, Professional Academy, Central St Michaels Science, Engineering and Manufacturing Centre. With state-of-the-art facilities, experienced teaching staff, and a commitment to student success, the Sandwell Family of Colleges provides a supportive and inclusive learning environment, enabling individuals to pursue their educational and career goals effectively.

Sandwell Family of Colleges is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We have robust policies and procedures in place to ensure a safe and secure learning environment for all our students and staff. At Sandwell Family of Colleges, we believe that creating a safe, nurturing and inclusive environment is essential for enabling our students to thrive academically and personally. We are unwavering in our commitment to safeguarding and will continue to uphold the highest standards to protect the most vulnerable members of our community.



Please note that as part of our onboarding process, you will be required to either undergo an Enhanced DBS check or provide your existing Enhanced DBS certificate if you are registered with the Update Service.



We expect all applicants to be fully transparent about any information that may be disclosed as part of this check so that we can discuss it at the earliest opportunity. For more information on what may show on your Enhanced DBS check please visit: https://vetting.com/blog/what-shows-and-doesnt-on-a-dbs-check/