Job Description

Front Of House Assistant

Recovery & Wellness (Full Time)

Haus Of Hitchin

14 per hour | February 2026 start

At

Haus

, recovery isn't an add-on.
It's a discipline.

We're building a space for people who move hard, think clearly, and value high standards. Our Recovery & Wellness Coaches are the calm in the intensity. Grounded, confident, and deeply intentional.

If you believe recovery is where progress actually happens, this role is for you.

About Haus

Haus is a members only Reformer, wellness and recovery studio built for bodies in motion and minds that need space to rest.

We exist to support performance, longevity, and balance through structured recovery. Everything we do is intentional. From the way the space feels, to how sessions are guided, to the standards we hold day to day.

At Haus, recovery is not rushed, noisy, or chaotic.
It is calm, focused, and done properly.

Our offering includes on demand Reformer pilates , sauna, ice baths, red light therapy, and hyperbaric oxygen therapy, delivered in a premium, design led environment with community at its core.

The Role

As a

Recovery & Wellness Coach

, you'll be the face of the recovery experience at Haus. You'll guide members through our modalities with confidence and care, uphold immaculate standards across the space, and create an environment where people feel supported, focused, and welcome.

This is a hands on, people facing role suited to someone with experience in fitness or wellness who takes pride in doing things properly.

Key Responsibilities

Welcoming members and managing check ins Guiding and supervising sauna sessions Guiding and supervising ice bath experiences Supporting red light therapy sessions Guiding hyperbaric oxygen therapy sessions Delivering onboarding sessions and studio tours Resetting all recovery spaces between sessions Cleaning, laundry, towel and robe management Supporting members with bookings, sign ups, and changes via our booking system Maintaining a calm, premium atmosphere at all times

Shift Pattern & Availability (Non Negotiable)

Weekdays

Early shift 6:30am to 2:00pm

Mid shift 12:30 - 8pm

Late shift 2:00pm to 9:00pm

Weekends

8:00am to 4:00pm

Evening and weekend availability is essential.

Pay & Perks

14 per hour 50 percent discount on Haus memberships Work in a high standard, design led wellness environment Be part of a founding team from day one

Experience Required

Essential

Minimum 12 months experience in a fitness or wellness environment Minimum 12 months customer service experience Comfortable working face to face with members High attention to detail and cleanliness standards

Nice to Have

Background in personal training Sports therapy or physiotherapy Yoga or Pilates Spa, recovery, or health environments Experience with recovery modalities Social confidence and community building skills

Who You Are

You are calm, confident, disciplined, welcoming, friendly, and quietly professional.

You are not unmotivated, ego driven, loud, chaotic, low standard, or uninterested in self development.

Haus is not high energy chaos.
It's controlled intensity.

Growth

Haus is a brand new business. While formal progression is not defined yet, this role is suited to experienced professionals who want to help shape how recovery is delivered from the ground up.

How to Apply

Please submit

Your CV A short cover note answering the following question

Why do you think recovery is important?

Job Type: Full-time

Pay: 14.00 per hour

Expected hours: 30 per week

Benefits:

Employee discount
Experience:

Customer service: 1 year (required)
Work Location: In person