Job Description

Overview

We are seeking an energetic and dedicated Front of House Assistant Manager to lead our hospitality team in delivering exceptional customer experiences. This dynamic role combines management, customer service, and operational oversight to ensure smooth daily operations in a fast-paced, casual dining environment. The ideal candidate will possess a passion for food service, strong leadership skills, and a commitment to maintaining high standards of hospitality and food safety. Join us to inspire your team, elevate guest satisfaction, and contribute to a vibrant dining atmosphere where every guest leaves with a smile.

Duties

Oversee daily front-of-house operations, including greeting guests, managing reservations, and ensuring timely service. Work alongside our General Manager for a smooth and consistent operation with customer service being paramount Supervise and train staff on food preparation, serving techniques, POS systems (such as Aloha POS and Micros POS), and customer service standards. Manage shift schedules, monitor staff performance, and provide ongoing coaching to foster a motivated team environment. Handle cash transactions accurately, perform cash handling duties, and oversee inventory control to minimize waste and optimize stock levels. Ensure compliance with food safety regulations and food handling procedures; maintain cleanliness and organization of the dining area. Assist in hiring processes including interviewing candidates and onboarding new team members. Support kitchen management by coordinating with culinary staff on food production, quality control, and food presentation standards. Contribute to budgeting efforts by monitoring labor costs and controlling operational expenses. Promote a positive guest experience through attentive service, problem resolution, and creating a welcoming atmosphere.

Requirements

Proven experience in restaurant management or supervisory roles within quick service or casual dining environments. Strong knowledge of food preparation techniques, kitchen operations, and food safety standards. Familiarity with POS system for order processing and cash handling. Demonstrated leadership skills with experience in staff training, development, and supervising teams effectively. Excellent customer service skills with the ability to handle challenging situations professionally. Experience managing inventory control, budgeting, and cost management within a food service setting. Background in hospitality management is advantageous but not mandatory. Ability to work flexible hours including evenings, weekends, and holidays as needed in a fast-paced environment. Join us as a Front of House Assistant Manager where your leadership will inspire teams, delight guests, and drive operational excellence! We are committed to fostering an inclusive workplace that values hospitality expertise across diverse backgrounds--your passion for food industry excellence is what we need to succeed together!
Job Type: Part-time

Pay: 12.21-14.50 per hour

Expected hours: 20 - 25 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Work Location: In person