Front Of House Assistant (reception)

Silverstone, ENG, GB, United Kingdom

Job Description

Description





Our team is looking for a Front of House Assistant to join our fantastic HQ Guest Experience Team here at our campus in Silverstone. Within this role, you will be ensuring our guests receive a warm welcome and exceptional experience during their time at the Aston Martin Racing Technology campus (AMRTC) and support in the smooth running of our Front of House function

Key Responsibilities





Coordinate guest check-ins, car services, and hospitality needs efficiently and with care. Engage our diverse range of guests, adapting communication and service to meet the needs of all guests including VIP's , Partners & Fans. Liaise with facilities, security, and cleaning teams to ensure flawless day-to-day operations. Maintain and manage stock of guest experience assets, collateral, and beverages to the highest standards. Assist with front-of-house logistics, including show car and trophy displays, and support Executive Assistants as required. Answer & direct phone calls which come through to Front of House in a professional manner


Skills, Knowledge and Expertise





Previous experience in front-of-house, hospitality, or customer service, ideally supporting senior or executive-level guests. A polished, professional manner and exceptional interpersonal skills. Ability to remain calm, composed, and proactive in fast-paced or high-pressure situations. Excellent administrative and organisational skills, with keen attention to detail. A collaborative, team-focused mindset with the initiative to work independently when needed. Flexibility to support occasional weekend or out-of-hours events when required.


Benefits





Investing in your career is paramount. We promote professional and personal development through a provision of learning opportunities and work with you to shape your career and realise your full potential.

As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private healthcare, pension plan, life assurance, TEDSgroup childcare benefits, a cycle-to-work scheme, tech scheme, and car scheme.

You will also have access to our state-of-the-art facilities at the AMR Technology Campus, featuring a new on-site gym with fitness, spin and yoga classes, a bistro cafe, and restaurant.

About Aston Martin F1




Embark on a journey with the Aston Martin Aramco Formula One Team to reshape history at our cutting-edge, sustainable campus in Northamptonshire. Combining our rich heritage with innovation, we bring fresh energy to the sport, driven by a commitment to challenge the status quo and dominate the track. With new investment fueling our ambitions, we're seeking talented individuals who share our passion for racing and drive for success. As part of our high-performing, collaborative team, you'll enjoy a competitive package, including a discretionary bonus scheme, private health care, pension plan, life assurance, and benefits like TEDSgroup childcare, cycle-to-work, tech, and car schemes. Plus, you can look forward to an on-site gym with fitness, spin, and yoga classes, as well as a new restaurant offering indoor and outdoor dining.


We are a business that fosters a supportive, inclusive, and compassionate culture, where our team genuinely embodies our core values: Growth, Readiness, Empowerment, Excellence, and Nurturing.


Aston Martin Formula One Team is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.

Aston Martin Aramco Formula One Team is committed to making sure our selection methods are fair for all. If you would like to request that reasonable adjustments are made, please share this in your application when asked.

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Job Detail

  • Job Id
    JD4187990
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Silverstone, ENG, GB, United Kingdom
  • Education
    Not mentioned