The Coledale Inn is a busy country inn located in the village of Braithwaite. There are 20 bedrooms, 2 bars, a restaurant and beer garden. We have a great local following and have been serving tourists and walkers (and dogs) for over 30 years.
We are seeking an enthusiastic and customer-oriented individual to join our team as Front of House / Bar Staff. In this role you will be responsible for welcoming our guests to the inn and your primary goal is to ensure excellent customer service, maintain a clean and organized environment, and contribute to the overall success of our establishment.
Key Responsibilities:
Greet guests with a warm and friendly demeanor, addressing their needs and enquiries promptly.
Provide information about the inn, amenities, surrounding area, bar and food offerings. Handle guest complaints and resolve issues effectively, ensuring guest satisfaction.
Assist guests with the check-in procedure. Handle luggage and assist with guest needs upon arrival if required.
Prepare and serve beverages. Clearing and cleaning tables during service.
Maintain a clean and well-stocked bar area.
Answer phone calls, take reservations, and manage email correspondence.
Adhere to health and safety regulations, ensuring a safe environment for guests and staff.
Collaborate with other hotel and bar staff to ensure a seamless guest experience. Support colleagues during busy periods
If you are a dedicated, service-oriented individual who thrives in a hospitality environment, we invite you to apply for the Front of House / Bar Staff position. Join our team and contribute to creating memorable experiences for our guests.
The salary will reflect experience and a driving licence would be beneficial.
Job Types: Full-time, Permanent
Pay: 31,000.00-33,000.00 per year
Benefits:
Company pension
Discounted or free food
Gym membership
Education:
GCSE or equivalent (preferred)
Experience:
Hospitality: 2 years (preferred)
Bartending: 2 years (preferred)
Work Location: In person
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