Job Description

Job Summary

East London based Michelin starred restaurant Cycene is currently recruiting for an experienced Front of House Floor Manager.

Set within a luxury, design-oriented space the role requires an experienced individual with honed attention to detail and confidence working within an intimate, fine dining setting.

Excellent interpersonal communication is essential along with problem solving skills, an aptitude to work well under pressure and the ability to lead and motivate a team.

Previous experience in a similar role in a fine dining environment is necessary. The role will require the applicant to work flexible hours, including evenings, holidays and weekends.

Salary dependent on experience.

Duties

- Supervising and coordinating the activities of front of house staff
- Ensuring high standards of customer service and satisfaction
- Handling customer inquiries and complaints in a professional manner
- Collaborating with kitchen staff to ensure efficient service
- Training, developing and motivating front of house team members
- Maintaining cleanliness and organisation in the dining area

Skills

- Proficiency in food safety and food production standards
- Experience in a fine dining environment
- Excellent hospitality and customer service skills
- Knowledge of kitchen operations and food preparation processes
- Ability to work collaboratively with kitchen staff

This role requires a candidate with a keen eye for detail, excellent communication skills, and a passion for delivering exceptional dining experiences.

Job Types: Full-time, Permanent

Pay: 35,000.00-55,000.00 per year

Schedule:

Day shift Every weekend Monday to Friday Night shift Overtime Weekend availability
Experience:

Hospitality: 1 year (preferred)
Work Location: In person

Reference ID: Front of House