We are seeking enthusiastic and dedicated Front of House Staff to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring that their experience is memorable. The ideal candidate will possess excellent communication skills, a friendly disposition, and a passion for customer service.
Responsibilities
Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere.
Manage reservations and seating arrangements efficiently.
Provide menus and explain daily specials to guests.
Take orders accurately and relay them to the kitchen staff promptly.
Serve food and beverages in a timely manner while maintaining high standards of presentation.
Address guest inquiries and resolve any issues or complaints with professionalism.
Maintain cleanliness and organisation of the front of house area, including dining tables and waiting areas.
Collaborate with kitchen staff to ensure smooth service operations.
Assist in training new staff members as required.
Requirements
Previous experience in a customer-facing role is essential.
Exceptional communication skills with a friendly and approachable manner.
Ability to work well under pressure in a fast-paced environment.
Strong organisational skills with attention to detail.
Flexibility to work various shifts, including evenings and weekends as needed.
A passion for providing excellent customer service and creating positive guest experiences. Join us as we strive to deliver outstanding service and create memorable moments for our guests!
Job Types: Full-time, Part-time
Pay: 18,315.00-20,000.00 per year
Expected hours: 12 - 30 per week
Benefits:
Casual dress
Discounted or free food
Employee discount
Flexitime
Free parking
On-site parking
Sick pay
Work Location: In person
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