Job Description

As the

Front of House Coordinator

, you will be the first and lasting impression of the clinic. You will play a critical role in delivering an exceptional, seamless client journey - from the initial welcome to post-treatment care. This role requires a polished, professional, and proactive individual who thrives in a high-end, fast-paced environment.

Responsibilities

Deliver a 5 welcome to our clients
Manage the day to day front of house operations, managing bookings and taking calls/awnsering emails Retail sales Stock control Handle client payments Maintain the studio to an impecible standard at all times Effectively communicate with clients regarding their treatment options and aftercare advice Assist with administrative tasks including stock control, reporting, and supporting marketing activities (Huge bonus f you have a flair for social media!)

Experience

Experience in a similar front of house/receptionist/customer facing role Strong customer service skills with the ability to engage effectively with clients Impeccable personal presentation, professional demeanor, and excellent communication skills Excellent communication skills, both verbal and written, with fluency in English required A relevant qualification in beauty therapy or aesthetics is advantageous but not mandatory for the right candidate.Join our team and contribute to creating an inviting atmosphere where clients can relax and indulge in their beauty treatments!
Saturdays and evenings required, minimum of 30 hours a week. Flexibility with rota is essential.

Job Types: Full-time, Permanent

Pay: From 14.00 per hour

Experience:

Customer service: 3 years (required)
Work Location: In person