Job Description

Front of House Manager - Join Our Dynamic Team!

Are you passionate about delivering exceptional customer experiences? Do you thrive i where attention to detail and team leadership are key? We are seeking a dedicated and experienced

Front of House Manager

to oversee the daily operations of our vibrant pub.

About the Role:

As the Front of House Manager, you will be responsible for ensuring the smooth running of our front-of-house operations, maintaining high standards of service, health, safety, and hygiene. You will lead, motivate, and develop our FOH team, ensuring every guest receives a memorable experience.

Key Responsibilities:

Oversee the daily operations of the front of house, ensuring seamless service Manage and train FOH staff, fostering a positive and professional team environment Liaise with suppliers to manage stock levels and place orders efficiently Drive profit margins on drinks through strategic menu development and pricing Create and update drink menus, including wine and other beverage offerings Maintain and enhance hygiene standards in line with statutory regulations Monitor all equipment, report issues, and coordinate maintenance or replacements Implement quality control procedures to uphold service excellence Manage stock inventories, ensuring optimal levels and minimizing wastage

Leadership and Management:

Take full accountability for the day-to-day operations of FOH Ensure consistent delivery of high-quality drinks and service standards Establish strong relationships with suppliers for effective purchasing and cost control Monitor and manage budgets, aiming to meet financial targets and reduce costs Develop and implement training programs to ensure staff skills and knowledge remain top-notch Maintain a safe, welcoming environment for both staff and guests

Additional Responsibilities:

Uphold the company's mission, values, and service standards Actively gather and respond to customer feedback to continuously improve our offering Oversee social media channels and online reputation management Ensure compliance with all health, safety, and statutory regulations Communicate effectively with the Hospitality Manager and other departments Attend meetings and contribute to operational and financial planning

What We're Looking For:

Proven experience in a supervisory or managerial role within hospitality Strong leadership and communication skills Excellent understanding of health and safety standards Passion for delivering outstanding customer service Ability to work under pressure and manage multiple priorities Knowledge of beverage menu development and stock management
If you're ready to lead a passionate team and make a real impact, we want to hear from you!

Join us and be part of something special.

Job Types: Full-time, Permanent

Pay: 25,500.00-28,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking Sick pay
Schedule:

Day shift Every weekend Night shift
Work Location: In person