Job Description

Job Title:

Coffee Shop Manager

Location:

Messingham and Scunthorpe

Job Type:

Full-time

About Us

We're a small, independent coffee shop with a connected bakery, and our goal is simple: to serve excellent coffee, fresh food, and create a space where people feel genuinely welcome. We're proud of being a close-knit team where everyone supports each other, and we're looking for a

Coffee Shop Manager

who shares that same spirit.

This role isn't about ticking boxes -- it's about leading a small team with kindness, keeping communication flowing between the cafe and bakery, and helping us grow while staying true to our values.

What the Role Involves

Leading the Team

Support, motivate, and guide a small team of baristas so they feel confident and happy at work. Lead by example on the floor -- jumping in where needed, whether that's making coffee, helping customers, or restocking. Plan fair rotas and make sure shifts run smoothly. Celebrate the team's wins and be the first to offer support when things get tricky.

Keeping Everyone Connected

Act as the bridge between the coffee shop and bakery, making sure communication is clear, friendly, and effective. Work closely with the bakery to plan product needs, manage stock, and ensure we always deliver the best to our customers. Share updates, new ideas, and customer feedback with the team so everyone feels included and informed.

Creating a Great Experience

Welcome customers as if they were guests in your home. Handle any issues with care and positivity, always turning challenges into opportunities. Make sure every cup of coffee and every interaction reflects the pride we take in our work.

Helping the Business Grow

Keep an eye on sales and costs. Work with us on new menu ideas, seasonal specials Play an active role in recruitment, training, and building a team that feels like family.
What We're Looking For

Experience running a cafe, coffee shop, or similar setting. A natural leader who puts people first and believes in teamwork. Strong communication skills, with the ability to keep things positive and clear. Comfortable rolling up your sleeves and getting stuck in, no matter the task. A genuine passion for great coffee, fresh food, and creating a welcoming environment. Flexible and reliable -- happy to work mornings, weekends, and busy periods.
What We Offer

A competitive salary that reflects your experience. Staff discounts on our food and drinks. The chance to shape and grow with an independent business. A warm, supportive team where your ideas and effort really matter.
Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount Store discount
Ability to commute/relocate:

Messingham DN17 3SA: reliably commute or plan to relocate before starting work (required)
Experience:

Restaurant management: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (required) Supervising: 2 years (preferred) Barista: 2 years (preferred) Hospitality: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Expected start date: 30/01/2025