Job Description

Job Summary

We are seeking a dedicated and experienced Front of House Manager to oversee our restaurant's operations and ensure an exceptional dining experience for our guests. The ideal candidate will possess strong leadership skills, a background in hospitality, and a passion for food service. This role requires a hands-on approach to managing the front of house team while collaborating closely with the kitchen staff to maintain high standards of food safety and quality.

Duties

Supervise and manage the front of house team, ensuring excellent customer service at all times. Oversee food preparation and cooking processes to guarantee adherence to food safety standards. Collaborate with kitchen staff to ensure timely and efficient food production. Train and mentor team members in hospitality best practices, serving techniques, and culinary knowledge. Manage reservations, seating arrangements, and guest inquiries to enhance the dining experience. Maintain cleanliness and organisation of the front of house area, ensuring compliance with health regulations. Handle customer complaints or issues promptly and professionally to maintain satisfaction. Assist in menu planning and development in collaboration with the culinary team. Monitor inventory levels for front of house supplies and coordinate with suppliers as needed. Cocktail and coffee experience essential. Rota platting experience preferred.

Requirements

Proven experience in a supervisory role within a restaurant or hospitality environment. Strong culinary experience with knowledge of food preparation, cooking techniques, and food safety regulations. Excellent leadership skills with the ability to motivate and manage a diverse team effectively. Exceptional communication skills, both verbal and written, with a focus on customer service. Previous experience in barista duties or hotel management is advantageous. A solid understanding of food production processes and kitchen operations is essential. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. A passion for hospitality and commitment to delivering outstanding guest experiences.
Job Type: Full-time

Pay: 24,420.00-33,992.83 per year

Benefits:

Employee discount
Work Location: In person