We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidates will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. This role is crucial in creating a positive dining experience and maintaining the high standards of our establishment. You will be joining a happy team, just be dead on!
Responsibilities
Greet guests upon arrival with a friendly and welcoming attitude.
Manage reservations and seating arrangements efficiently.
Provide menus and inform guests about daily specials or promotions.
Take food and drink orders accurately and relay them to the kitchen or bar staff.
Ensure tables are set up properly and maintained throughout service.
Handle guest inquiries, complaints, and feedback in a professional manner.
Collaborate with kitchen and bar staff to ensure smooth service flow.
Maintain cleanliness and organisation of the front of house area.
Assist with any additional tasks as required by management.
Qualifications
Previous experience in a customer-facing role is preferred.
Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to work well in a team environment.
Ability to multitask and remain calm under pressure during busy periods.
A keen attention to detail and a commitment to providing outstanding service.
Flexibility to work various shifts, including evenings and weekends as required.
Join us in delivering an exceptional experience for our guests while working in a dynamic and supportive environment!
Job Type: Part-time
Pay: 12.21-13.50 per hour
Expected hours: 20 - 30 per week
Additional pay:
Tips
Schedule:
Day shift
Flexitime
Weekend availability
Work Location: In person
Reference ID: Front of house
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