Job Description

About Us

We are a friendly, modern, and patient-focused dental practice in the heart of Didsbury, known for delivering excellent care and maintaining a supportive team culture. We're currently looking for a warm, professional, and enthusiastic individual to join our front of house team.

Role Overview

This is a key position in our practice. You will be the first point of contact for patients -- welcoming them, managing appointments, and supporting the clinical team with day-to-day administration. The ideal candidate is a fast learner, confident communicator, and enjoys keeping things organised and running smoothly.

Key Responsibilities

Greeting patients and managing front desk operations aswell as back of house office Handling phone and email enquiries professionally and efficiently Booking and managing appointments using SOE/Exact software Processing payments, NHS/private paperwork, and insurance claims Maintaining accurate patient records and admin systems

Providing administrative support to the dental team

Supporting internal marketing and patient communications Being a helpful, approachable point of contact for patients and the team

What We're Looking For

Previous reception/admin experience (dental or healthcare preferred) Experience with

Software of Excellence (Exact)

or similar dental systems is

essential

Excellent communication skills - written, verbal, and phone etiquette Professional appearance and a confident, friendly personality Strong attention to detail and the ability to multitask A proactive, positive attitude and a willingness to learn A caring, empathetic nature when dealing with patients Able to work well under pressure and as part of a team

What We Offer

Competitive salary with regular performance reviews Quarterly

company bonus scheme

Access to additional training

Career development

and progression opportunities Modern practice with digital systems and a strong team structure

Uniform provided and off-site parking available

Supportive work culture with a focus on collaboration and wellbeing Working alongside highly skilled clinicians and a lead receptionist/treatment coordinator

Apply now with your CV and a short cover note.

We look forward to welcoming the next member of our amazing team!

Job Type: Full-time

Pay: 12.50 per hour

Expected hours: 40 per week

Additional pay:

Bonus scheme
Benefits:

Company events Free parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 23/05/2025