We are looking for a vibrant, experienced and enthusiastic
Front of House Receptionist to work across our Clinics.
Your role will encompass a diverse set of responsibilities: primarily you will be responsible for assisting our patients with enquiries and appointments. You will meet and greet patients with a clear and friendly telephone voice, a welcoming face to face reception and efficiently deal with their enquiry. You will follow up any email enquiries in a timely manner and ensure that any tasks handed over to covering admin staff are communicated concisely to prevent any delays in correspondence with patients.
At Six Physio we pride ourselves on our culture and team camaraderie, we can assure you life long friendships will be made.
As an applicant you need to turn up to work with a smile & plenty of conversation, plus use your initiative. We're an upbeat team with very happy patients... which in itself speaks volumes.
Job description:
As the first point of contact both over the phone and in person, you are personally responsible for providing a 1st Class Customer Service to our patients.
Within the clinic you are a pivotal part of the team, liaising between patients and physiotherapists to ensure everyone has what they need.
You are the supporting role for Practice Managers when they are on leave.
Salary:
Starts at 27,000
Experience:
Front of House experience preferred
An understanding of IT systems
Training will be provided over 2 weeks
This role is 37.5hrs across 4 days. You are entitled to 5 weeks holiday plus bank holidays.
If you'd like to join us, apply now and we'll arrange interviews within a few days.
Immediate start if possible.
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