Job Description

About the Role

You'll be the first point of contact at the site gatehouse, providing a professional front-of-house service while maintaining a safe, secure and well-run site. This role combines reception duties, access control and routine security administration to support day-to-day operations. You will report and work directly with our Head of Security Operations, Simon Mitchell.

Key Responsibilities

Front-of-House & Reception:

Welcome visitors, manage sign-in/pass issue, operate the switchboard and direct enquiries to the right people.

Access Control & Traffic/Parking:

Control entry/exit for authorised personnel and vehicles; maintain safe traffic flow and ensure parking standards are followed.

Deliveries, Mail & Logistics:

Act as point of contact for deliveries/collections; process and organise site mail and internal distribution.

Visitor & External Visit Coordination:

Liaise with hosts, book in external visits, and ensure induction requirements are met and recorded.

Safety, Security & Compliance:

Support site evacuations (assist the Muster Controller); complete routine building/perimeter checks at start of duty; conduct scheduled alarm tests; maintain accurate logs (e.g., Guardhouse/check calls).

Administration:

Manage basic site admin (e.g., franking machine, records, inductions paperwork).

Standards & Conduct:

Wear uniform at all times, uphold a high standard of personal presentation and follow the chain of command for any issues.

What You'll Bring

Mandatory:

Valid

SIA Licence

. Strong front-of-house manner: calm, courteous and professional under pressure. Clear communication skills with a confident telephone manner. Sound judgement and attention to detail when following procedures. Competent with basic IT/switchboard and security logging systems. Reliable, punctual and comfortable working independently.

Why Real World Services

We are a well-established security company operating across the South of England, committed to maintaining the highest standards of security and safety.

A professional, supportive team environment. Clear procedures, training and on-site guidance. Stable weekday shifts at a high-profile energy site.

How to Apply:

If you're ready to take on this exciting opportunity, meet the above qualifications and can start immediately, please send us your CV along with your mobile number and SIA number to smitchell@realworldservices.com.

Thank you for considering a career with Real World Services!

Job Types: Full-time, Permanent

Pay: 12.75 per hour

Expected hours: 50 per week

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Wareham BH20 5JR: reliably commute or plan to relocate before starting work (required)
Experience:

security: 1 year (required)
Language:

English (required)
Licence/Certification:

SIA (required) Driving Licence (required)
Work Location: In person