Front Of House Staff

Edinburgh, SCT, GB, United Kingdom

Job Description

Are you a dynamic, friendly, and customer-focused individual looking to join a vibrant hospitality team in Edinburgh's West End?

We are seeking a Front of House Team Member to deliver exceptional guest experiences at our busy hostel, with potential night shift duties.

Live in option available.



About Us:


We are a well-established, guest-centred hostel located in the heart of Edinburgh's West End, offering a welcoming environment for travellers from around the world. Join our professional and supportive team and contribute to creating memorable stays for guests.

Key Responsibilities:



Greeting and checking in/out guests with warmth and efficiency Managing guest inquiries and providing detailed local information Handling reservations, payments, and administrative duties using our booking system Coordinating with housekeeping and maintenance teams to ensure smooth operation Occasionally covering night shifts to maintain safety and guest support during overnight hours

What We're Looking For:



Previous experience in hospitality or customer service (hostel reception experience is a plus) Excellent communication skills and a friendly, approachable manner Ability to work independently and as part of a team Flexibility to workday and night shifts as required Strong organizational and multitasking abilities A genuine passion for travel and helping guests feel at home

Why Join Us?



Competitive pay and staff discount Supportive work environment with training opportunities The chance to live and work in one of Edinburgh's most vibrant neighbourhoods Regular team events and a positive workplace culture
Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Expected hours: 25 - 45 per week

Benefits:

Company events Company pension Employee discount
Work Location: In person

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Job Detail

  • Job Id
    JD4228296
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned