Job Description

Overview

We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team in a vibrant, happy & friendly environment. The ideal candidate will play a crucial role in ensuring the smooth operation of our front of house services, providing exceptional customer service while supervising staff and maintaining high standards of food preparation and presentation. This position is perfect for individuals with a passion for food and great service with a strong background in team management within hospitality. We do not open evenings, the successful candidate will be expected to work one day per weekend.

Responsibilities

Oversee daily front of house operations, ensuring a welcoming atmosphere for all guests. Supervise and train front of house staff, fostering a collaborative and efficient team environment. Manage customer inquiries and complaints effectively, providing solutions to enhance guest satisfaction. Collaborate with kitchen staff to ensure timely food production and service delivery. Maintain cleanliness and organisation of the front of house area, including dining spaces and service stations. Implement operational procedures to improve efficiency and service quality within the establishment. Carry out opening and closing checklists and procedures including cashing up.

Experience

Previous experience in a supervisory role within the hospitality. Proven skills in team management, with the ability to motivate and lead staff effectively. Excellent communication skills, both verbal and written, with a focus on customer service excellence. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. A genuine passion for hospitality and helping others create memorable dining experiences.
If you are an enthusiastic individual with a flair for hospitality and leadership, we invite you to apply for this exciting opportunity as a Front of House Supervisor. Join us in delivering exceptional service that delights our guests!

Job Types: Full-time, Permanent

Pay: 12.50-12.75 per hour

Expected hours: 35 - 40 per week

Benefits:

Company pension Discounted or free food Employee discount Free parking Health & wellbeing programme On-site parking Private medical insurance
Schedule:

Day shift
Work Location: In person

Reference ID: Salt Deli Kitchen Supervisor