Job Description

Job Overview

We are seeking enthusiastic and dedicated Front of House Supervisors to join our expanding team! This role is essential in creating a welcoming atmosphere for our guests while ensuring that all operations run smoothly by overseeing other members of the front of house team. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to work efficiently in a fast-paced environment as part of a team.

The successful candidates must be available to work evenings and weekends, as well as throughout the week.

Duties

Greet and assist customers as they enter the establishment, ensuring a warm and friendly welcome. Take food and beverage orders accurately and efficiently, demonstrating good knowledge of the menu. Help with food preparation tasks as needed, adhering to food safety standards at all times. Manage time effectively to ensure timely service during busy periods. Handle cash transactions and maintain accurate records using basic maths skills. Maintain cleanliness and organisation of the front of house area, including tables, counters, and dining spaces. Collaborate with kitchen staff to ensure smooth communication and efficient service delivery. Address customer inquiries or concerns promptly and professionally to enhance their dining experience. Oversee other members of the front of house staff to ensure smooth running of the establishment . Lead by example.

Qualifications

Previous experience in a customer-facing role is preferred but not essential. Strong understanding of food safety practices is highly desirable. Excellent time management skills with the ability to prioritise tasks effectively. Basic maths skills for handling cash transactions and order processing. Excellent time-management skills whilst under pressure. A team player with a positive attitude who enjoys helping others. Ability to work flexible hours, including evenings and weekends as required. Ability to work independently and as part of a team.
Join us in providing exceptional service, delicious Greek street food and creating memorable experiences for our guests!

If you are interested in this position please send us a copy of your CV with a brief covering letter about yourself!

Job Types: Full-time, Permanent

Pay: From 13.00 per hour

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount
Schedule:

Day shift Every weekend Monday to Friday Weekend availability
Experience:

Hospitality: 1 year (required) customer service: 1 year (required)
Work Location: In person