Job Description

We're opening our doors soon -- and we're looking for a Front of House Team Lead who's ready to jump in, rally the crew, and help us set the tone for something genuinely exciting.

This isn't just a service job -- it's a leadership role in a brand-new restaurant where you'll help shape the guest experience, build up a brand-new team, and keep things running smoothly during those fast-paced, high-energy shifts.

If you love hospitality, know how to take charge (without taking over), and want to grow your skills while helping others do the same, let's talk.

What you'll be doing:

Leading by example -- setting the pace for high energy, positivity, and service standards Supporting the FOH team day-to-day: guiding newer staff, handling tricky guest moments, and keeping service running like clockwork Owning the floor during service: keeping tabs on timing, table flow, and guest satisfaction Training and mentoring team members with patience and encouragement Handling daily cash-ups, staff check-ins, and basic admin with a cool head Jumping into service -- taking orders, managing tables, upselling, and keeping guests happy Liaising with the kitchen and management to keep everyone in sync Problem-solving on the fly when things (inevitably) go sideways

What we're looking for:

Previous experience in a hospitality team leader/supervisor role (or similar -- if you've got the right instincts, we're open) Strong communicator who's great with people, whether it's staff or guests A cool-headed multitasker who thrives under pressure Someone who understands service flow and how to keep it efficient and fun Confident with basic admin tasks, rotas, opening/closing duties, etc. A natural motivator -- not afraid to give feedback, high fives, or roll up your sleeves when it's needed Genuinely excited to be part of a new opening and help build something from scratch

What you'll get from us:

Competitive pay + tips Staff discount (we all need good food) Company pension On-site parking A supportive leadership team that actually listens A real say in how the team runs and what kind of culture we build Opportunities for growth as the business grows

This is a hands-on leadership role in a place where people come first -- guests and staff. If you're ready to be part of something new, help shape a great team, and lead with heart, hit apply.

Job Type: Full-time

Pay: 12.00-14.40 per hour

Additional pay:

Performance bonus Tips
Benefits:

Casual dress Company pension Employee discount On-site parking
Application question(s):

Tell us something that makes you a great teammate (bonus points if it's not on your CV)
Work Location: In person

Expected start date: 03/06/2025