Job Description

We're on the lookout for an enthusiastic and dedicated Team Leader to join our vibrant front of house team. As a key member of our restaurant, you'll not only deliver outstanding service but also inspire and guide your colleagues to create a welcoming, memorable experience for every guest.

This role is ideal for someone with a genuine passion for hospitality, strong leadership skills, and a drive to help a team thrive in a busy, fun-filled environment.

What you'll do:

Lead by example on the floor, ensuring service runs smoothly

Welcome and seat guests, setting the tone for their visit

Support and motivate the team during busy shifts

Take orders, provide recommendations, and ensure accuracy in service

Work closely with the kitchen and bar to keep service flowing

Handle guest feedback with professionalism and positivity

Maintain high standards of cleanliness and organisation in all FOH areas

Assist with events, private dining, and catering when required

What we're looking for:

Previous hospitality or supervisory experience (preferred)

A natural leader with strong communication and people skills

Ability to stay calm and organised under pressure

Flexible with shifts, including evenings and weekends

A team player with a proactive, can-do attitude

Experience with bartending or events is a bonus

What you'll get in return:

Competitive pay + tips

Staff discounts on meals

On-the-job training and support for career growth

A friendly, supportive team environment

The chance to be part of one of the West Midlands' leading Italian restaurants

If you're ready to step into a leadership role and help us deliver an exceptional dining experience that keeps guests coming back, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-12.95 per hour

Benefits:

Company events Company pension Discounted or free food Free parking On-site parking
Experience:

Customer service: 1 year (preferred) Hospitality: 2 years (required) Supervising: 1 year (required)
Work Location: In person