Job Description

Job Overview

We are seeking a dynamic and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the face of our establishment, providing exceptional guest services and ensuring a welcoming atmosphere for all patrons. Your primary responsibilities will include assisting customers, managing orders, and maintaining the cleanliness of the front of house area. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties

Greet and welcome guests with a friendly and professional demeanour. Take customer orders accurately and efficiently, ensuring attention to detail. Assist in upselling menu items to enhance the guest experience. Prepare food items as required while adhering to food safety standards. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters. Collaborate with kitchen staff to ensure timely food preparation and delivery. Handle customer inquiries and complaints with patience and professionalism. Demonstrate excellent time management skills to ensure smooth service during peak hours.

Qualifications

Previous experience in hospitality or guest services is preferred but not essential. Strong communication skills with a focus on delivering outstanding customer service. Basic maths skills for handling transactions accurately. Knowledge of food safety practices is an advantage. Ability to work effectively in a team-oriented environment while also being able to work independently when required. A passion for culinary arts or food preparation is desirable. Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while developing your skills in a supportive environment!

Job Types: Part-time, Permanent

Pay: 10.00-12.21 per hour

Expected hours: 20 - 25 per week

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount On-site parking
Schedule:

10 hour shift 12 hour shift 8 hour shift Every weekend Weekend availability
Experience:

Hospitality: 1 year (preferred)
Work Location: In person