Job Description

Job Summary

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your responsibilities will include assisting with guest services meeting and greeting, managing orders using an ipad and recording changes/allergies, and contributing to a smooth operational flow within the restaurant ensuring you stick to your allocated section to be visible for your guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

Greet and welcome guests in a friendly and professional manner taking booking information and answering the phone. Take orders accurately and efficiently using an ipad, ensuring all customer requests are met and followed up. Assist with events and planning- altering the table layout. Manage payments and handle cash transactions with basic maths skills. Upsell menu items to enhance guest experience and increase sales as part of the weekly challenge. Maintain cleanliness and organisation of the front of house area so that it looks inviting to all our guests. Collaborate and communicate with kitchen staff to ensure timely service and quality of food. Address guest inquiries and provide assistance as necessary to enhance their dining experience. pass relevant information on to the manager leading.

Skills

Strong time management skills to efficiently handle multiple tasks in a busy environment. Experience or knowledge in hospitality or restaurant settings is advantageous. Basic culinary skills are beneficial for assisting in food preparation. Familiarity with food safety regulations to ensure compliance in all food handling practices. Excellent guest service skills with the ability to engage positively with customers. Ability to upsell effectively while maintaining genuine customer relationships. Basic maths skills for handling transactions accurately. Able to take and follow instructions set out by the business and manager. Create a positive environment for you and other team members to be a part of. Have input on socials, share and generate new exciting ideas.
Join our team as a Front of House Team Member and contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time, Permanent

Pay: 7.55-12.21 per hour

Expected hours: 15 - 25 per week

Additional pay:

Bonus scheme Tips
Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Schedule:

10 hour shift Day shift Monday to Friday Night shift Weekend availability
Work Location: In person

Reference ID: BSFOHJULY25