Job Description

Overview

We are seeking an experienced and friendly Front of House staff member to join our fun and energetic team at The New Inn.
The New Inn (MK13 0EN) is a family friendly, community focused, restaurant and pub. We specialise in serving up pub classics, freshly prepared, using quality ingredients.
The ideal candidate will be as high quality as our ingredients. Possessing a strong background in customer service and demonstrate organisation and time management skills.
As a member of our team, you will be responsible for offering the highest level of customer service, pouring the perfect pint behind the bar and playing the role of a friend and listener to our loyal community of regulars.
Your experience coming into this role will play a vital influence in maintaining our growing reputation, as we have received over 50+ 5-star reviews in the past 8 weeks.

Responsibilities

Be a part of the New Inn Family to both customers and staff, treating all with friendliness and respect. Be equally responsible for the quality of the operational standards. Collaborate with kitchen staff to deliver exceptional hospitality and guest satisfaction. Assist in monitoring inventory levels and advising management as needed to maintain best in class service. Be equally responsible in the operation, safety and security of opening and/or closing the pub. Take full responsibility on compliance with all necessary health, safety and serving regulations at all times. Including but not limited to; food heath and safety standards, Challenge 25 policies and licensing serving standards when serving alcohol.

Skills

Minimum of 5-years proven experience in hospitality, working as a Front of House staff member. Strong and confident communication skills to effectively interact with other staff members and customers alike. Excellent organisational skills with the ability to multitask in a fast-paced environment. Ability to work collaboratively within a team while also taking initiative when required. A passion for customer service with a commitment to delivering high-quality dining experiences.
Join us as we create memorable experiences through exceptional customer service!

Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 18 - 30 per week

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Free parking
Schedule:

Weekend availability
Experience:

Front of House serving: 5 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person