Job Description

Full and Part time roles available for immediate start

Age related pay of...

Ages 16 to 18 10 per hour

Ages 19 to 20 12 per hour

Age 21 and above 14 per hour

*Free staff meals

*Free on site parking

About the role...

We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is pivotal in creating a welcoming atmosphere for our guests and ensuring their dining experience is exceptional. As a Front of House Team Member, you will engage with customers, take orders, make fresh coffees and cold drinks as well as delivering our delicious dishes to the table, while supporting operations of our restaurant.

Your role will also include working on our superb weddings, providing our couple with the very best experience for one of the most important days of their life.

As an integral part of our team, you will develop and grow to always deliver a great service and be a fundamental part of the guest journey from their arrival.

If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities...

Greet and welcome guests as they arrive, providing excellent customer service. Take orders accurately and efficiently while upselling menu items to enhance the guest experience. Maintain cleanliness and organisation of the front of house area, including tables and service stations. Collaborate with kitchen staff to ensure timely service and address any guest needs promptly. Provide support to guests by answering questions about the menu and offering recommendations based on their preferences including upselling any specials. Demonstrate effective time management skills to ensure smooth operations during peak hours. Clear tables and reset them for the next guests. Follow all food safety and sanitation guidelines.

Requirements...

Previous experience in hospitality or guest services is preferred but not essential. Strong communication skills with a friendly and approachable demeanour. Ability to work well under pressure in a busy restaurant environment. Excellent time management skills to prioritise tasks effectively. A willingness to learn and adapt within a dynamic team setting. A passion for providing outstanding customer service and creating memorable dining experiences. Knowledge of food safety practices is a plus, but not essential as on site training will be available.

Company Overview

Oxwich Bay Hotel is a privately owned and professionally run establishment located right on the beach. With a diverse offering that includes a bistro, 33 bedrooms and a renowned wedding venue, we pride ourselves on delivering exceptional experiences to our customers.

Job Type: Full-time

Pay: 14.00 per hour

Expected hours: 20 - 40 per week

Benefits:

Discounted or free food Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person