Front of House Team Job in Newcastle Tap - Newcastle upon Tyne, ENG, GB

Front Of House Team

Newcastle upon Tyne, ENG, GB, United Kingdom

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Job Description

We are excited to be expanding our team and are looking for individuals who have a passion for providing exceptional guest service to join our team on a part time basis working between 5 and 20 hours a week (possibility of overtime).

Responsibilities:
- Provide excellent hospitality and guest service to ensure a positive experience
- Handling cash, including taking orders, processing payments, and providing accurate change
- Maintain excellent cleanliness standards both behind the bar and on the floor
- Build positive guest relations by guiding them through choice across a vast number of products
- Problem solving any issues that may arise before they become complaints

Requirements:
- A passion for excellent guest service
- A great understanding and knowledge of beer, or willingness to learn
- Previous experience in a similar role is preferred but not required
- Strong communication and interpersonal skills to interact effectively with guests and team members
- Ability to work in a fast-paced environment while maintaining attention to detail
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Due to the hours required to cover our rota, you must be available to work at any point between 11:00 and 01:00 daily with no restrictions. The hours are part time and will not exceed agreed hours, but you must be able to work within all available hours.

We offer competitive pay rates and opportunities for growth within our organisation. If you are passionate about providing exceptional guest service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our Front of House team!

Job Type: Part-time

Pay: From 12.30 per hour

Benefits:

Additional leave Company pension Discounted or free food Employee discount
Ability to commute/relocate:

Newcastle upon Tyne, NE1 5EN: reliably commute or plan to relocate before starting work (required)
Work Location: In person

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