Job Description

Based in the Reception of the Main Gallery, you will be the first point of contact for visitors to the Gallery, giving a warm welcome, assisting with enquiries and ensuring a high-quality visitor experience. You will also support the day to day running of the Gallery, dealing with administrative duties and supporting the Gallery Shop, sharing product information with visitors and taking sales.

Tasks and Responsibilities

Welcoming and engaging visitors, providing information about the gallery and programmes Responding to telephone, email and face to face enquiries Being a visible presence in the Gallery space, ensuring everyone's safety and the security of artwork and our retail space Guiding visitors around the gallery and wider site Assisting with sales and shop displays, including cash handling Maintaining a neat and tidy reception and retail area Supporting our retail work, with stocktaking, pricing and other tasks Monitoring visitor numbers and contributing to evaluation initiatives Representing the Gallery and Richmond Arts Service

What we hope you will get from the role

The opportunity to meet new people and engage with the local community Improved and demonstrable administration and communication skills Valuable insight and experience of a contemporary art gallery, crossing the arts, cultural and heritage sectors An understanding of the breadth of arts activity offered by Richmond Arts Service

Training and Support

We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!

Desirable qualities and experience

Enthusiasm for meeting and engaging with people and sharing information Interest for contemporary art, local history and/or heritage Able to answer enquiries in a friendly and helpful manner Willingness to learn, particularly administrative skills Enjoys being part of a team Ability to complete tasks independently Good time keeping

Availability

The gallery is open to the public Tuesday to Sunday, 10am - 5pm, with two volunteer shifts a day, 10am - 1pm and 1pm - 5pm.

We ask for a minimum commitment of one shift every fortnight, although there is flexibility over scheduling.

Location

This role is based at Orleans House Gallery in the Main Gallery building.

Expenses

We will cover travel expenses up to 17 per day.

How to Apply

Please complete our application form through our website, which is available at https://www.orleanshousegallery.org/get-involved/volunteer/

Our Volunteers Co-ordinator will then contact you for an introductory chat, to learn more about your interest in volunteering and discuss the role further.

Background

Richmond Arts Service is based at Orleans House Gallery on the Riverside in Twickenham, promoting arts and culture through a programme of contemporary art exhibitions, festivals, events and activities for everyone in the community.

We foster creativity and enjoyment of the arts, enable people to reflect on their lives and develop new ways of seeing the world. We bring thought-provoking art to the Borough and cultivate a network of individuals, organisations and programmes that nourishes the arts, local organisations and communities.

Home to the Richmond Borough Art Collection, comprising of over 4,400 artworks, at a site with a rich 300+ year history, Orleans House Gallery works with local, national and international artists and community partners to engage with the community, as we have done since 1972.

Job Types: Part-time, Volunteer

Pay: From 0.01 per day

Benefits:

Flexitime Free parking On-site parking Store discount
Work Location: In person