Job Description

Job Summary

We are seeking a highly organised and professional Front of House/Admin Assistant to join our team at our all year round holiday lodge park based in Surrey Hills. The ideal candidate will be a point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks, and assisting the Operations Manager with day to day tasks. This role requires strong organisational skills, attention to detail, and essential proficiency in various office software, including Word, Excel and Outlook.

Responsibilities

Greet clients and visitors warmly, providing excellent phone etiquette and customer service. Manage incoming calls, emails, and correspondence efficiently and effectively. Perform data entry tasks accurately and maintain organised records. Carry out administrative duties including filing, photocopying, and scanning documents. Help maintain an organised office environment by ensuring supplies are stocked and equipment is functioning properly. Provide general operational support.

Requirements

Proven experience in an administrative role is essential. Strong organisational skills with the ability to prioritise tasks effectively. Excellent verbal and written communication skills. Proficiency in computerised systems. Ability to perform data entry with a high level of accuracy. Familiarity with administrative duties such as filing, typing, and data entry. A professional attitude with a commitment to providing outstanding service. Ability to work independently as well as part of a team. Ability to learn new software easily. Flexibility to work alternate Saturdays and every Sunday as part of your working week.
Job Type: Full-time

Pay: 26,000.00-27,000.00 per year

Benefits:

On-site parking
Experience:

Customer service: 2 years (preferred) Front desk: 2 years (preferred) Administrative: 2 years (preferred)
Work Location: In person