Front Office & Operations Coordinator
Norwich, ENG, GB, United Kingdom
Job Description
About the Role
We are seeking a reliable and well-organised Front Office & Operations Coordinator to manage the daily administrative and front-desk operations at our busy flying school. This is a full-time, customer-facing role, focused on efficient coordination, communication, and office management.
Main Responsibilities
Respond to customer enquiries via phone and email Manage student training and experience flight bookings Prepare and check documentation for tests and examinations Maintain general office housekeeping and stock management Coordinate fuel orders and support the scheduling of daily flight operations Oversee the online order platform and process customer requests Handle and process point-of-sale payments for flight bookings, experiences, and merchandise
Desirable Experience
Familiarity with social media tools, particularly Meta Business Suite Basic design skills using Canva or similar platforms
Candidate Requirements
Strong organisational and time-management skills Excellent communication and interpersonal abilities Proficient in Microsoft Office and general office systems Able to work independently and manage multiple tasks simultaneously Previous experience in a customer-facing administrative role is preferred
Job Type: Full-time
Pay: From 12.60 per hour
Expected hours: No less than 40 per week
Benefits:
Free parking On-site parking
Work Location: In person
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Job Detail
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Job IdJD3951919
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationNorwich, ENG, GB, United Kingdom
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EducationNot mentioned