Job Description

Front Office Supervisor

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.


Salary: 14.73 an hour (39 hours a week)

A WORLD OF REWARDS

Smart uniform provided

andlaundered

Free and healthy

meals

when on duty

Grow your Career !

Personal Development

programmes designed to support you at every step of your career

A chance to make a difference

through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Guest Experience Day

1 night stay with breakfast per year

Team Member Referral Program

High street discounts:

with Perks at Work

Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Modern and inclusive

Team Member's areas

You will join

the Front Office team, working in the Reception area of the hotel.

You enjoy

supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.

Are you

an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.


We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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