Job Description

The Caesar is a charming 4lifestyle hotel, just few minutes from Hyde Park and in a 19th century building. The hotel has 120 refurbished rooms, designed for maximum comfort and care, down to the tiniest detail.
At The Caesar, our shared mission is to make guests feel special and if they were at home away from home. This mission drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to go above and beyond to create memorable experiences.

If you love to feel at home with us, if you are looking for a place where you can be yourself and if you are passionate about delivering an outstanding service, we would love to meet you.

You must have at least 1 years Hotel reception experience

Job description

To carry out duties to The Caesar Hotel standards and deliver an outstanding customer service, ensuring guest feels at home away from home.

To ensure all guest requests are met regarding room allocation i.e. VIP's

To constantly liaise with the other departments to ensure all guest requests are attended to.

To ensure that your work area is always maintained in a clean and organised manner.

To attend the daily briefing as required,

To act as a manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.

Train and coach new employees

Duty Management

Job Type: Full-time

Pay: From 15.30 per hour

Benefits:

Discounted or free food Free or subsidised travel
Schedule:

8 hour shift
Work Location: In person