Job Description

Company Overview

DoubleTree by Hilton is a leading name in the hospitality industry, dedicated to providing exceptional service and memorable experiences for our guests. Our mission is to create a welcoming environment that embodies comfort and warmth.

Summary

We are looking for a Receptionist to join our team at DoubleTree by Hilton in the heart of the city. This role is essential in ensuring our guests receive outstanding service from the moment they arrive. As a Receptionist, you will play a key role in supporting our mission of hospitality excellence.

Responsibilities

Greet and welcome guests with a friendly demeanor

Manage front desk operations, including check-ins and check-outs Handle phone calls and inquiries with professionalism Maintain organized records of guest information and reservations Assist with administrative tasks as needed Coordinate with other departments to ensure guest satisfaction Process payments and manage cash transactions Uphold hotel policies and procedures at all times

Qualifications

Proven office experience in a customer-facing role

Strong computer skills, including proficiency in Microsoft Office Excellent phone etiquette and communication skills Organizational skills with attention to detail Experience with data entry and clerical tasks is preferred Familiarity with QuickBooks or Google Workspace is a plus Ability to work collaboratively in a team environment Positive attitude and commitment to guest satisfaction

Call-To-Action

If you are passionate about delivering exceptional service and want to be part of an amazing team, we invite you to apply today and start your journey with DoubleTree by Hilton!

Job Type: Full-time

Pay: 25,792.00 per year

Schedule:

8 hour shift Day shift Monday to Friday Night shift Weekend availability
Application question(s):

Do you have previous front desk or receptionist experience in a branded hotel or a 4/5-star hospitality environment?
Work Location: In person

Application deadline: 05/08/2025
Reference ID: Front Office Team Member
Expected start date: 19/08/2025